Differences

This shows you the differences between two versions of the page.

--- en:accounts:students:manage [2020-05-19 10:39] – Ignatios Souvatzis
+++ en:accounts:students:manage [2021-04-16 17:09] – Ignatios Souvatzis
@@ Line 8: / Line 8: @@
 |Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]|
 |Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]|
-|Guests and FFF program| [[en:accounts:students:manage:znfgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znfgaccount#Extend_your_existing_account|Extend]]|
+|Secondary or Minor subject| [[en:accounts:students:manage:znaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znaccount#Extend_your_existing_account|Extend]]|
+|Guests and FFF program| [[en:accounts:students:manage:fgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:fgaccount#Extend_your_existing_account|Extend]]|
 =====FAQ=====
 ==== Where are the Account Terminals? ====
@@ Line 14: / Line 15: @@
 ===="My Enrollment Number is not in the system"====
-This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://basis.uni-bonn.de|BASIS]]. The procedure is explained [[
+Historic message when the system didn't believe you study Informatics etc. See next paragraph.
-https://gsg.cs.uni-bonn.de/eecdoc|here.]]
+===="According to our records you do not study Informatics etc."====
+This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://basis.uni-bonn.de|BASIS]]. (Login there, then My Functions -> Administration of study -> Study Reports.)
+**RWTH Students (B-IT Media Informatics students)**: please send us your RWTH enrollment certificate instead (download in RWTHonline -> Documents; after enrollment at RWTH).
 ==== "When do I have to renew my account?" ====
@@ Line 21: / Line 26: @@
 ===="My Account has expired"====
-If it was not possible for you to renew your account in due time, please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eec|eletronic enrollment certificate]]. This procedure also applies for students who forgot to extend their accounts at the beginning of the semester.
+If it was not possible for you to renew your account in due time, please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eecdoc|eletronic enrollment certificate]]. This procedure also applies to students who forgot to extend their accounts at the beginning of the semester.
 ==== "I forgot my password" ====
@@ Line 28: / Line 33: @@
 ==== "I forgot my account name" ====
 Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name.
+==== "My Uni-ID isn't registered with my account, so the password reset does not work" ====
+Please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eecdoc|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID.
 ==== "I lost my paper application" ====