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| en:covid-19 [2020-03-18 12:43] – Thomas Thiel | en:covid-19 [2023-01-02 10:48] (current) – Anna Gierlach | ||
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| ===== General information ===== | ===== General information ===== | ||
| - | The joint system group of the computer science dept. and B-IT is responsible for the basic technical infrastructure that carries all IT processes in our institutes. Failures in this infrastructure can quickly affect many or even all our scientists and students. To minimize the risk of loosing more or even all our IT staff members if only one of us gets ill, we separated everyone of us from now on, to make sure that - should problems arise - we are still able to maintain our infrastructure services. | + | The joint system group of the computer science dept. and b-it is responsible for the basic technical infrastructure that carries all IT processes in our institutes. Failures in this infrastructure can quickly affect many or even all our scientists and students. To minimize the risk of loosing more or even all our IT staff members if only one of us gets ill, we separated everyone of us from now on, to make sure that - should problems arise - we are still able to maintain our infrastructure services. |
| This contingency plan has been implemented since Wednesday, March 18.. From that day on we will only provide a basic, minimal attendance duty | This contingency plan has been implemented since Wednesday, March 18.. From that day on we will only provide a basic, minimal attendance duty | ||
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| ^ Name ^ Phone ^ Email ^ Function ^ | ^ Name ^ Phone ^ Email ^ Function ^ | ||
| | Thomas Thiel | 73-60700 | [[thiel@informatik.uni-bonn.de]] | IT management | | | Thomas Thiel | 73-60700 | [[thiel@informatik.uni-bonn.de]] | IT management | | ||
| - | | Leszek Paszkiet | + | | Anna Tausendfreund |
| - | | Ignatios Souvatzis | 73-60701 | [[ignatios@cs.uni-bonn.de]] | Networks and Infrastructure | | + | | Ignatios Souvatzis | 73-60701 | [[ignatios@informatik.uni-bonn.de]] | Networks and Infrastructure | |
| | Christian Roggendorf | 73-60702 | [[roggendorf@bit.uni-bonn.de]] | Infrastructure and Clients | | | Christian Roggendorf | 73-60702 | [[roggendorf@bit.uni-bonn.de]] | Infrastructure and Clients | | ||
| - | | Helpdesk | + | | Torsten Steinhäuser |
| \\ | \\ | ||
| + | ===== Student Account Creation Requests ===== | ||
| + | |||
| + | For the time being, requests for computer science accounts for students can be remotely created at [[https:// | ||
| ===== Core times attendance service ===== | ===== Core times attendance service ===== | ||
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| * Transponder matters: | * Transponder matters: | ||
| - | Mondays, Wednesdays | + | The office (room 0.015) is open on Mondays and Wednesdays from 11 a.m. to 2 p.m. and by arrangement. |
| + | | ||
| * Help desk: | * Help desk: | ||
| - | | Mon | 11 a.m. - 2 p.m. | | + | Due to the pandemic, we did cease our helpdesk service for the time being. Please contact us per email to < |
| - | | Tue | 11 a.m. - 2 p.m. | | + | |
| - | | Wed | 11 a.m. - 2 p.m. | | + | |
| - | | Thu | 11 a.m. - 2 p.m. | | + | |
| - | | Fr | 11 a.m. - 2 p.m. | | + | |
| - | + | ||
| - | Please understand that the times given may change dynamically due to the unpredictable development of the situation. | + | |