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| en:tvs:account_klon:faq [2022-10-27 16:11] – ["My Enrollment Number is not in the system"] Finn Koller | en:tvs:account_klon:faq [2022-10-31 12:45] (current) – Finn Koller | ||
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| =====FAQ===== | =====FAQ===== | ||
| - | ====" | ||
| - | Historic message when the system didn't believe you study Informatics etc. See next [[en: | ||
| - | |||
| ====" | ====" | ||
| + | This means that your enrollment number is not in our system. See next [[en: | ||
| + | |||
| + | ====" | ||
| This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https:// | This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https:// | ||
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| If you have a Uni-Bonn Uni-ID (most of you!), you can re-enable your account from the [[https:// | If you have a Uni-Bonn Uni-ID (most of you!), you can re-enable your account from the [[https:// | ||
| - | All others (guest auditors and similar) please send us an e-mail with your [[https://gsg.informatik.uni-bonn.de/eecdoc|eletronic enrollment certificate]]. This procedure also applies to students who forgot to extend their accounts at the beginning of the semester. | + | All others (guest auditors and similar) please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]]. This procedure also applies to students who forgot to extend their accounts at the beginning of the semester. |
| ==== "I forgot my password" | ==== "I forgot my password" | ||
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| ==== "My Uni-ID isn't registered with my account, so the password reset does not work" ==== | ==== "My Uni-ID isn't registered with my account, so the password reset does not work" ==== | ||
| - | Please send us an e-mail with your [[https://gsg.informatik.uni-bonn.de/eecdoc|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID. | + | Please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID. |
| ==== "I lost my paper application" | ==== "I lost my paper application" | ||
| For a //renewal request//, simply download a new one from the [[https:// | For a //renewal request//, simply download a new one from the [[https:// | ||
| - | https://gsg.informatik.uni-bonn.de/eecdoc|electronic enrollment certificate]] as e-mail. | + | https://studienservice.uni-bonn.de|electronic enrollment certificate]] as e-mail. |
| ==== "The password is too easy" ==== | ==== "The password is too easy" ==== | ||
| Line 47: | Line 47: | ||
| A little tip: think of a word and modify it: | A little tip: think of a word and modify it: | ||
| Example: Bleistift (engl. Pencil) -> B1ejsT.ft (" | Example: Bleistift (engl. Pencil) -> B1ejsT.ft (" | ||
| + | ==== "I need a CS-account" | ||
| + | A cs-account and an informatics-account is the same. | ||
| ==== Where are the Account Terminals? | ==== Where are the Account Terminals? | ||
| There are no account terminals anymore. Please use [[https:// | There are no account terminals anymore. Please use [[https:// | ||