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en:accounts:students:manage [2020-05-13 11:28] – [FAQ] i18n Ignatios Souvatzisen:accounts:students:manage [2024-03-20 11:00] (current) Ignatios Souvatzis
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 |Bachelors in Cyber Security|[[en:accounts:students:manage:binformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:binformatik#Extend_your_existing_account|Extend]]| |Bachelors in Cyber Security|[[en:accounts:students:manage:binformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:binformatik#Extend_your_existing_account|Extend]]|
 |Masters in Informatics|[[en:accounts:students:manage:minformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:minformatik#Extend_your_existing_account|Extend]]| |Masters in Informatics|[[en:accounts:students:manage:minformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:minformatik#Extend_your_existing_account|Extend]]|
 +|PhD in Computer Science|[[en:accounts:students:manage:pinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:pinformatik#Extend_your_existing_account|Extend]]|
 |Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]| |Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]|
 |Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]| |Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]|
-|Guests and FFF program| [[en:accounts:students:manage:znfgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znfgaccount#Extend_your_existing_account|Extend]]|+|Secondary or Minor subject| [[en:accounts:students:manage:znaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znaccount#Extend_your_existing_account|Extend]]| 
 +|Guests and FFF program| [[en:accounts:students:manage:fgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:fgaccount#Extend_your_existing_account|Extend]]|
 =====FAQ===== =====FAQ=====
-==="My Enrollment Number is not in the system"=== +==== Where are the Account Terminals?​ ==== 
-This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://basis.uni-bonn.de|BASIS]]. The procedure is explained [[ +There are no account terminals anymore. Please use [[https://​startup.informatik.uni-bonn.de/?lang=en|our online account creation system]].
-https://www.uni-bonn.de/studium/studium-in-bonn-fuer-internationale-studierende/erasmus/test/infoblatt-studienbescheinigung|here.]]+
  
-=== "When do I have to renew my account?" ===+===="My Enrollment Number is not in the system"==== 
 +Historic message when the system didn't believe you study Informatics etc. See next paragraph. 
 + 
 +===="According to our records you do not study Informatics etc."==== 
 +This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://studienservice.uni-bonn.de|Studienservice]]. (Login there, click "Notifications" → "Studienbescheinigung (auch für BaFöG)"
 + 
 +**RWTH Students (B-IT Media Informatics students)**: please send us your RWTH enrollment certificate instead (download in RWTHonline -> Documents; after enrollment at RWTH). 
 + 
 +==== "When do I have to renew my account?" ====
 The CS or b-it identifier must be extended by 30 November of each year. The extension period is the beginning of the winter semester until the 30th of November of the same year. ** Please renew your account within the regular extension periods! ** The CS or b-it identifier must be extended by 30 November of each year. The extension period is the beginning of the winter semester until the 30th of November of the same year. ** Please renew your account within the regular extension periods! **
  
-==="My Account has expired"=== +===="My Account has expired"==== 
-If it was not possible for you to renew your account in due time, please contact us in our office in room 0.014. This procedure also applies for students who forgot to extend their accounts at the beginning of the semester. +If it was not possible for you to renew your account in due time:
  
-=== "I forgot my password" === +If you have a Uni-Bonn Uni-ID (most of you!), you can re-enable your account from the [[https://startup.informatik.uni-bonn.de/login?lang=en|renewal page on startup]]. Follow the link [[https://startup.informatik.uni-bonn.de/reactivate?lang=en|forgotten or expired?]]. This is the fastest way!
-Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]].+
  
-=== "I lost my paper application" === +All others (guest auditors and similar) please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]]. This procedure also applies to students who forgot to extend their accounts at the beginning of the semester
-Please contact our staff in room 0.014. Please bring your student ID and photo ID with you.+
  
-=== "The password is too easy" ===+==== "I forgot my password" ==== 
 +Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]]. 
 + 
 +==== "I forgot my account name" ==== 
 +Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name. 
 + 
 +==== "My Uni-ID isn't registered with my account, so the password reset does not work" ==== 
 +Please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID. 
 + 
 +==== "My Uni-ID is registered with my account, but the passwort reset didn't send me an e-mail" ==== 
 +Please read your Uni-ID-Email, delete unneeded messages and empty the Trash folder. We see regular delivery failure messages where mailboxes exceeded their storage quota. 
 + 
 + 
 + 
 +==== "I lost my paper application" ==== 
 +For a //renewal request//, simply download a new one from the [[https://startup.informatik.uni-bonn.de/login?lang=en|application server]]. For a //new account//, send us an [[ 
 +https://studienservice.uni-bonn.de|electronic enrollment certificate]] as e-mail. 
 + 
 +==== "The password is too easy" ====
 To construct a password for a computer science / b-it identifier, the following criteria must be met: To construct a password for a computer science / b-it identifier, the following criteria must be met:
-  *  password must contain a minimal of 12 characters +  * The password must contain a minimal of 12 characters. 
-  *  first 8 characters must contain:+  * The password must contain at most 127 characters. 
 +  * The first 8 characters must contain:
     - Latin uppercase letters     : A, B, C, ... Z     - Latin uppercase letters     : A, B, C, ... Z
     - Latin lowercase letters    : a, b, c, ... z     - Latin lowercase letters    : a, b, c, ... z
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 Example: Bleistift (engl. Pencil) -> B1ejsT.ft ("k" becomes "1", "i" becomes "j" and ".") Example: Bleistift (engl. Pencil) -> B1ejsT.ft ("k" becomes "1", "i" becomes "j" and ".")
  
 +==== "I mistyped my password and now my Account is locked, what can I do?" ====
 +
 +If you fail to use the correct password for five times within five minutes, your account will be locked down for five minutes. After that waiting time your account will be reactivated automatically. So please be patient, wait for five minutes and then try again.
 +
 +==== "What are the 'safety instructions'?" ====
 +In order to be permitted to use various rooms in the informatics center you need to pass a short quiz on fire safety. This can be found in our [[https://wumi.cs.uni-bonn.de|User Management System]]. under the point "safety instructions". \\ 
 +You **have to** pass this quiz after creating your account and renew it once a year! Failure to do so will result in your account being automatically suspended.
 +
 +==== "My new account was suspended after a few days" ====
 +If your new / renewed account becomes unusable after a few days, you most likely haven't completed the safety instructions quiz. \\  
 +You can "renew" it on [[https://startup.cs.uni-bonn.de|Startup]]. Use the link "forgotten/expired". You'll need your uni-id, its password and your matriculation number.
 +\\ 
 +Afterwards please go to our [[https://wumi.cs.uni-bonn.de|User Management System]] and choose "safety instructions".