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en:accounts:students:manage [2020-05-13 11:28]
Ignatios Souvatzis [FAQ] i18n
en:accounts:students:manage [2020-11-03 09:38] (current)
Ignatios Souvatzis ["My Enrollment Number is not in the system"]
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 |Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]| |Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]|
 |Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]| |Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]|
-|Guests and FFF program| [[en:accounts:students:manage:znfgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znfgaccount#Extend_your_existing_account|Extend]]|+|Secondary or Minor subject| [[en:accounts:students:manage:znaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znaccount#Extend_your_existing_account|Extend]]| 
 +|Guests and FFF program| [[en:accounts:students:manage:fgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:fgaccount#Extend_your_existing_account|Extend]]|
 =====FAQ===== =====FAQ=====
-==="My Enrollment Number is not in the system"=== +==== Where are the Account Terminals?​ ==== 
-This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://basis.uni-bonn.de|BASIS]]. The procedure is explained [[ +One account terminal is in the [[en:accounts:places|b-it entrance hall]]. But you also can [[https://​startup.cs.uni-bonn.de/?lang=en|create your account creation of renewal request online]].
-https://www.uni-bonn.de/studium/studium-in-bonn-fuer-internationale-studierende/erasmus/test/infoblatt-studienbescheinigung|here.]]+
  
-=== "When do I have to renew my account?" ===+===="My Enrollment Number is not in the system"==== 
 +Historic message when the system didn't believe you study Informatics etc. See next paragraph. 
 + 
 +===="According to our records you do not study Informatics etc."==== 
 +This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail. You can create that yourself quickly on [[https://basis.uni-bonn.de|BASIS]]. The procedure is explained [[https://gsg.cs.uni-bonn.de/eecdoc|here.]] 
 + 
 +**RWTH Students (B-IT Media Informatics students)**: please send us your RWTH enrollment certificate instead (download in RWTHonline -> Documents; after enrollment at RWTH). 
 + 
 +==== "When do I have to renew my account?" ====
 The CS or b-it identifier must be extended by 30 November of each year. The extension period is the beginning of the winter semester until the 30th of November of the same year. ** Please renew your account within the regular extension periods! ** The CS or b-it identifier must be extended by 30 November of each year. The extension period is the beginning of the winter semester until the 30th of November of the same year. ** Please renew your account within the regular extension periods! **
  
-==="My Account has expired"=== +===="My Account has expired"==== 
-If it was not possible for you to renew your account in due time, please contact us in our office in room 0.014. This procedure also applies for students who forgot to extend their accounts at the beginning of the semester. +If it was not possible for you to renew your account in due time, please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eec|eletronic enrollment certificate]]. This procedure also applies for students who forgot to extend their accounts at the beginning of the semester. 
  
-=== "I forgot my password" ===+==== "I forgot my password" ====
 Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]]. Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]].
  
-=== "lost my paper application" === +==== "forgot my account name==== 
-Please contact our staff in room 0.014. Please bring your student ID and photo ID with you.+Please use the [[https://pwreset.cs.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name. 
 + 
 +==== "My Uni-ID isn't registered with my account, so the password reset does not work" ==== 
 +Please send us an e-mail with your [[https://gsg.cs.uni-bonn.de/eec|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID
 + 
 +==== "I lost my paper application" ==== 
 +For a //renewal request//, simply download a new one from the [[https://startup.cs.uni-bonn.de/login?lang=en|application server]]. For a //new account//, send us an [[ 
 +https://gsg.cs.uni-bonn.de/eecdoc|electronic enrollment certificate]] as e-mail.
  
-=== "The password is too easy" ===+==== "The password is too easy" ====
 To construct a password for a computer science / b-it identifier, the following criteria must be met: To construct a password for a computer science / b-it identifier, the following criteria must be met:
   *  password must contain a minimal of 12 characters   *  password must contain a minimal of 12 characters