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en:aktuelles [2019-08-05 16:02] Thomas Thielen:aktuelles [2024-01-05 09:12] Thomas Thiel
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 ====== News and Service Indications ====== ====== News and Service Indications ======
  
-Here you will find recent Information and service indications for our infrastructure. If you are interested to receive these informations via email, please subscribe to [[https://lists.iai.uni-bonn.de/mailman/listinfo.cgi/gsg-op|gsg-op@lists.iai.uni-bonn.de]]. We are using this list to announce technical issues, maintenance windows and the results of these proceedings.+Here you will find recent Information and Service Indications for our infrastructure. If you are interested to receive these informations via email, please subscribe to [[https://lists.iai.uni-bonn.de/mailman/listinfo.cgi/gsg-op|gsg-op@lists.iai.uni-bonn.de]]. We are using this list to announce technical issues, maintenance windows and the results of these proceedings.\\ 
 +\\
 ---- ----
-===== 2019-06-25Update Status Imagine Premium/Microsoft Azure Dev Tools =====+===== 2023-12-11Eduroam was out or order =====
  
-By now a regsitration using the university email address is possibleMore information available on [[en:microsoftimagine|this page]].+<del>As the Universities Computing Center  [[https://unibonn.statuspage.io/|conveyed (see there for news)]], the [[en:Eduroam]] access is out of order.</del>
  
 +<html><div class="tpl_update">Eduroam is working again.</div></html>
 +
 +Members and students of the Computer Science department and the  B-IT can also use our own [[en:wifistd|wireless network "802.1X"]].\\
 +\\
 ---- ----
-===== 2019-06-25: Status Imagine Premium/Microsoft Azure Dev Tools =====+===== 2023-12-12/13: TVS maintenance window =====
  
-Since Microsoft changed the name of the program from "Imagine Premiumto "Azure Dev Tools for Teaching", they changed the requirements for registration to the program portal, too. As for now, an institute email address is required for registration. As newer students are not longer provided with one of these, only older students with an old address are able to register. Microsoft is working on a solution to this problem, but as for now, there is no workaround. So we cannot provide you with access to the program at the time-being.+<html><div class="tpl_update">The tutorial assignment system is operational again.</div> 
 +</html>
  
 +This semester's data will be available until end of semester.
 +
 +<del>TVS will not be available on 12th and possibly 13rd of December //from 10am to 12pm,// while doing a software update.
 +If you still need your data, please read them out before. This will also be possible afterwards, of course, </del>\\
 +\\
 ---- ----
-====== 2019-06-24Loss of central Storage at B-IT ======+===== 2023-08-07Change  of WiFi Certificate of C.S.dept. and B-IT =====
  
-Last Friday around noon we experienced a total loss of several central components of our userstorage for UNIX (NFS) and Windows (SMB)Sadly we had to realize that we lost a rather important large storage component completelyso we had to recover the affected storage areas from our backup to alternative server systems. Because of thata certain loss of data in the confines of the regular backup schedule (usually daily in the nighthas to be expected.+Today we did renew the certificate for our wifi infrastructureAt the same time we switched over to the new certification authority hosted by the DFN (GEANTjust like the HRZ did some days beforeyou may remember the mail about eduroam).
  
-The data rescue operation is completed by now, all services were restored again.+This means that all wifi configurations of your devices that are used to 
 +connect to the computer science dept. or the b-it (eduroam-cs and 
 +802.1X) have to be reconfigured to check for the new certificate/and 
 +or CA.
  
 +You will find the current [[en:wifistd|fingerprints and certificate downloads]] at the usual place.
 +
 +The VPN service is *not* affected by these changes.\\
 +\\
 ---- ----
-===== 2019-05-29New Host Keys login.bit =====+=====2023-07-14Configuration change also for "eduroam-cs"=====
  
-The SSH Login Server of the b-it was reinstalled and received new host keysIf you want to verify, please refer to the following fingerprints:+The [[https://www.hrz.uni-bonn.de/en/news/reinstall-eduroam-on-all-end-devices-by-15-july-2023|configuration change/re-installation of Eduroam for members of Bonn University]] is also necessary for the Eduroam branch in our building (eduroam-cs)The updated configuration parameters are [[en:eduroam|available on our Web page]].
  
-SHA256:+According to HRZ, a connection with the old parameters **won't be possible after July 15th, 2023**.
  
-| SHA256:xfo6iWzDsy0MwsKCX1qISP6Q7fuAmeDxlmZI3kiFX1g root@login2 | (ECDSA+If you have an Informatics/B-IT account issued by us, you can (and should preferablyuse the network _802.1X_ in our building. [[en:wifistd|Here are the usage instructions.]]\\
-| SHA256:xMB8gcZWBVR+5xCDqHpxDkY81oRClxV2HFl1Ft7HKYM root@login2 | (ED25519) | +
-| SHA256:QhXyzQWSI6BMGCjafXbgA+UVRLpgtfhPGXr90jNAZ3k root@login2 | (RSA) |+
 \\ \\
-MD5:+---- 
 +===== 2023-07-10Student printer (feder) malfunctioning ===== 
 + 
 +**Update:** The parts have been changed.
  
-| MD5:e5:ab:e3:80:bb:83:ba:b0:bb:df:d3:aa:a7:94:c5:1d root@login2 | (ECDSA+The student printer in U1.040 (federis malfunctioning. We already identified the problem and replacement parts have been ordered. They shall arrive by 12th July 2023. Until then we ask for your patience.\\
-| MD5:b0:d5:91:48:17:9e:70:b5:de:48:66:6c:21:14:37:fc root@login2 | (ED25519) | +
-| MD5:3d:8e:c3:d0:33:80:c7:a6:e5:30:6f:c4:da:8b:56:5d root@login2 | (RSA) |+
 \\ \\
 ---- ----
-===== 2019-05-20eduroam, eduroam-cs and the new certificate ===== +===== 2023-02-02Wifi services unavailable =====
-Until the replacement of the eduroam-cs certificate within IT, the certificate specified [[en:eduroam|here]] must still be used when connecting to eduroam-cs! We will have completed the conversion to the new CA within the next few days, so you can also use the new certificate within eduroam-cs, as stated in the HRZ newsletter. We will announce this accordingly here.+
  
----- +**UPDATE (09:40h) : all wifi services are fully restored by now.**
-===== 2019-04-29No Audio available in Room 0.107 =====+
  
-Because of a device defect, there is currently no audio available in room 0.107. Please bring your own speakers or contact GSG for alternatives. We hope that the replacement amplifier will be installed during week 19.+We are currently experiencing a total loss of WiFi authentication 
 +inside the whole building of the Computer Science Deptand the B-IT due 
 +to a failure of a central component
  
 +We are already working on a solution to the problem. Unfortunately we
 +cannot predict how long these repairs will take. Due to the nature of
 +the problem, it could be a longer process.
 +
 +Other services are not affected by the disruption.\\
 +\\
 ---- ----
-===== 2019-04-16 11:45: Takeover of the regulated help desk operation ===== +===== 2023-01-30New transponder forms =====
-From now on, access to our IT Helpdesk in room ** 0.014 ** is open to all students and staff at regular core times. There, we are happy to answer your questions about the IT infrastructure and solve your technical problems.+
  
-The help desk is staffed at the following core times: +There are new versions (V9) of all transponder forms available (German only). If you have saved the forms locally, please replace them with the current versions. You can find those as usual on our homepage [[ de:transponder Transponder ]]\\
-^ Weekday ^ core time ^ +
-| Mon | 10-14 pm | +
-| Tue-Thu | 12-16 pm | +
-| Fri | 12-14 pm |+
 \\ \\
-Please refrain from contacting our staff in other offices (except transponder matters) so that we can do our job properly.+---- 
 +===== 2022-09-19: Poster printouts unavailable at the moment =====
  
 +We are unable to print your posters at the moment due to defective hardware in our poster plotter. Please utilize the similar service from the  [[https://www.hrz.uni-bonn.de/en/all-services/print-scan/poster-printing?set_language=en|University IT and Data Center]].\\
 +\\
 +**Update (2022-10-05):** the plotter has been repaired, we resumed to provide our plotting services.\\
 +\\
 +----
 +===== 2022-09-15: Availability of Pool PCs during nighttime =====
  
 +In order to reduce power consumption, the publicly accessible Pool PCs are automatically shut down over night, from 8 p.m. CEST to 8 a.m. CEST.\\
 +More information can be found on the [[https://gsg.cs.uni-bonn.de/doku.php?id=en:pool:remoteaccess#availability_at_night|Pool remote access page]].
 +\\ 
 ---- ----
-===== 2019-04-12 10:00: DNS resolver 131.220.51.34 has been switched off =====+===== 2022-07-19WiFi Certificate about to expire, replacement imminent =====  
  
-The DNS resolver 131.220.51.34 had been replaced by+**UPDATE 2022-07-25:** the certificate was successfully replaced.
  
-131.220.4.11 +As the current certificate used for our wifi authentication services is about to  
-131.220.4.17 +expire, we will be updating to a new certificate soonYour operating system could  
-2a00:5ba0:10:330::b +be set up to notify you about this for security reasonsIf this happens, you can  
-2a00:5ba0:10:330::11+safely accept the new certificate and make sure it is the right one by comparing  
 +the certificate fingerprints to the ones issued on our [[en:wifistd|wifi documentation]] page. 
 +\\ 
  
-a few weeks ago and has been turned off on Friday, April 12th, 2019, 10:00 local time. +---- 
- +===== 2022-07-15E-Mail service computer science & b-it unavailable =====  
-(We will return our temporary network 131.220.50.0/23 to the University +
-Computing Center shortly.) +
-  +
-Most machines (computers, printers, scanners, etc.) are configured by DHCP +
-automatically and have switched already, We have told about others, that we +
-had detected, to the colleagues in the work groups that manage them.+
  
-Should there still be machines that are manually configured to use +**UpdateThe e-mail-service is restored.**\\ 
-131.220.51.34 by the users themselvesyou have to change the DNS resolver +The email addresses @informatik@cs and @bit are affected. The problem is being worked on
-setting to the values shown aboveHowever, as far as we can see, +\\ 
-there are only a few leftthat are already known to their +
-administrationSo the only problematic machines are such that were +
-switched off for the last few days.+
  
 ---- ----
 +===== 2022-04-05: Authentication Problems with Matrix Service =====  
  
-===== 2019-01-29Scanning from the multifunction device "feder" in the BYOD room (U1.040) ===== +After the last Update of the matrix Service, some users may have experienced problems logging into out matrix service. This problem is now fixed. Existing sessions were not affected by this problem.\\ 
- +\\ 
-It is now possible to scan from "feder" not only onto a USB storage devicebut also into an E-mail. You have to  +---- 
-login first, using the display of "feder" ("Alternate Login").  +===== 2022-03-03new Chat-Function on GSG-Supportpages =====   
-Please don't forget to log out afterwards. +   
 +As we are trying to further accomodate incoming support requests especially from studentswe added a new chat function to this page to give you an opportunity to request aid directly from us without the need for a physical helpdesk. If this service is maintainable, we will try to implement it into other central services (like i.e. WUMI).   
 +   
 +If you want to use the chat, just click on the blue bar on the bottom right part of the page footer.\\
 ---- ----