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en:aktuelles [2019-04-16 12:02] – [2019-04-16 11:45: Takeover of the regulated help desk operation] meiersen:aktuelles [2025-04-28 14:55] (current) Anna Gierlach
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 ====== News and Service Indications ====== ====== News and Service Indications ======
  
-Here you will find recent Information and service indications for our infrastructure. If you are interested to receive these informations via email, please subscribe to [[https://lists.iai.uni-bonn.de/mailman/listinfo.cgi/gsg-op|gsg-op@lists.iai.uni-bonn.de]]. We are using this list to announce technical issues, maintenance windows and the results of these proceedings.+Here you will find recent Information and Service Indications for our infrastructure. If you are interested to receive these informations via email, please subscribe to [[https://lists.iai.uni-bonn.de/mailman/listinfo.cgi/gsg-op|gsg-op@lists.iai.uni-bonn.de]]. We are using this list to announce technical issues, maintenance windows and the results of these proceedings.\\ 
 +\\ 
 +---- 
 +===== 2025-04-24: Feder scanner faulty ===== 
 +<html><div class="tpl_update">The scanner is working again.</div></html>\\ 
 +<del>Scanning and copying is not possible at the moment. A technician will come shortly to fix the issue. Printing is still possible.</del> 
 +\\ 
 +---- 
 +===== 2024-10-23: Unclean printing on Feder ===== 
 +<html><div class="tpl_update">Feder prints cleanly again</div></html>\\ 
 +<del>The printer "Feder" isn't printing cleanly at the moment, we are currently awaiting delivery of a required replacement part.</del> 
 +\\ 
 +---- 
 +===== 2024-08-06: Feder out of order ===== 
 +<html><div class="tpl_update">Feder is working again.</div></html>\\ 
 +<del> Printing with Feder is not possible at the moment. We're working on a solution. </del>\\ 
 +\\ 
 +----
  
 +===== 2024-07-31: Feder A4 printing only =====
 +<del> Printing is only possible through Tray 5 (on the side). Thus A3 prints are not available at the moment.</del> //
 +<html><div class="tpl_update">Feder is working again.</div></html> //
 ---- ----
-===== 2019-04-16 11:45: Takeover of the regulated help desk operation ===== +===== 2024-06-12Eduroam-CS available again ===== 
-From now onaccess to our IT Helpdesk in room ** 0.014 ** is open to all students and staff at regular core times. There, we are happy to answer your questions about the IT infrastructure and solve your technical problems.+<del>CurrentlyWLAN authentication in "Eduroam-CS" is distrupted due to a hardware problem in the proxy machine user. We're working on a fix.</del>\\ 
 +<html><div class="tpl_update">eduroam-cs is working again.</div></html>
  
-The help desk is staffed at the following core times: +---- 
-^ Weekday ^ core time ^ +===== 2024-05-22: Plotter service was unavailable =====
-| Mon | 10-14 pm | +
-| Tue-Thu | 12-16 pm | +
-| Fri | 12-14 pm | +
-\\ +
-Please refrain from contacting our staff in other offices (except transponder matters) so that we can do our job properly.+
  
 +<del>Due to some hardware issues plotting services are unavailable at the moment. We apologize for any inconveniences.</del>\\
 +<html><div class="tpl_update">Plotting services are available again.</div></html>
  
 ---- ----
-===== 2019-04-12 10:00: DNS resolver 131.220.51.34 has been switched off =====+===== 2024-05-08New WiFi Configuration Profiles for Apple devices =====
  
-The DNS resolver 131.220.51.34 had been replaced by+If you are a user of Apple devices, you can utilize our new [[en:wifistd#macosios|Configuration profiles]]If you experiencesd connectivity problems in the last weeks, these new profiles should solve your problems.\\ 
 +\\ 
 +---- 
 +===== 2023-12-11: Eduroam was out or order =====
  
-131.220.4.11 +<del>As the Universities Computing Center  [[https://unibonn.statuspage.io/|conveyed (see there for news)]], the [[en:Eduroam]] access is out of order.</del>
-131.220.4.17 +
-2a00:5ba0:10:330::+
-2a00:5ba0:10:330::11+
  
-a few weeks ago and has been turned off on Friday, April 12th, 2019, 10:00 local time.+<html><div class="tpl_update">Eduroam is working again.</div></html>
  
-(We will return our temporary network 131.220.50.0/23 to the University +Members and students of the Computer Science department and the  B-IT can also use our own [[en:wifistd|wireless network "802.1X"]].\\ 
-Computing Center shortly.) +\\ 
-  +---- 
-Most machines (computers, printers, scanners, etc.) are configured by DHCP +===== 2023-12-12/13: TVS maintenance window =====
-automatically and have switched already, We have told about others, that we +
-had detected, to the colleagues in the work groups that manage them.+
  
-Should there still be machines that are manually configured to use +<html><div class="tpl_update">The tutorial assignment system is operational again.</div> 
-131.220.51.34 by the users themselves: you have to change the DNS resolver +</html>
-setting to the values shown above. However, as far as we can see, +
-there are only a few left, that are already known to their +
-administration. So the only problematic machines are such that were +
-switched off for the last few days.+
  
 +This semester's data will be available until end of semester.
 +
 +<del>TVS will not be available on 12th and possibly 13rd of December //from 10am to 12pm,// while doing a software update.
 +If you still need your data, please read them out before. This will also be possible afterwards, of course, </del>\\
 +\\
 ---- ----
 +===== 2023-08-07: Change  of WiFi Certificate of C.S.dept. and B-IT =====
  
-===== 2019-01-29: Scanning from the multifunction device "feder" in the BYOD room (U1.040=====+Today we did renew the certificate for our wifi infrastructure. At the same time we switched over to the new certification authority hosted by the DFN (GEANT, just like the HRZ did some days before, you may remember the mail about eduroam).
  
-It is now possible to scan from "feder" not only onto a USB storage device, but also into an E-mailYou have to  +This means that all wifi configurations of your devices that are used to 
-login first, using the display of "feder" ("Alternate Login").  +connect to the computer science dept. or the b-it (eduroam-cs and 
-Please don't forget to log out afterwards.+802.1X) have to be reconfigured to check for the new certificate/and 
 +or CA.
  
 +You will find the current [[en:wifistd|fingerprints and certificate downloads]] at the usual place.
 +
 +The VPN service is *not* affected by these changes.\\
 +\\
 ---- ----