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en:covid-19 [2020-06-15 05:58] – [Core times attendance service] meiersen:covid-19 [2022-10-12 14:53] – no helpdesk Torsten Steinhäuser
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 ^ Name ^ Phone ^ Email ^ Function ^ ^ Name ^ Phone ^ Email ^ Function ^
 | Thomas Thiel | 73-60700 | [[thiel@informatik.uni-bonn.de]] | IT management | | Thomas Thiel | 73-60700 | [[thiel@informatik.uni-bonn.de]] | IT management |
-| Leszek Paszkiet | 73-60703 | [[leszek@cs.uni-bonn.de]] | Procurement, transponder management | +| Anna Tausendfreund |73-60705| [[tausendfreund@informatik.uni-bonn.de]]| Clients, procurement and transponders | 
-| Ignatios Souvatzis | 73-60701 | [[ignatios@cs.uni-bonn.de]] | Networks and Infrastructure |+| Leszek Paszkiet | 73-60703 | [[leszek@informatik.uni-bonn.de]] | Procurement, transponder management | 
 +| Ignatios Souvatzis | 73-60701 | [[ignatios@informatik.uni-bonn.de]] | Networks and Infrastructure |
 | Christian Roggendorf | 73-60702 | [[roggendorf@bit.uni-bonn.de]] | Infrastructure and Clients | | Christian Roggendorf | 73-60702 | [[roggendorf@bit.uni-bonn.de]] | Infrastructure and Clients |
-Helpdesk | 73-60707 | [[gsg@informatik.uni-bonn.de]] | Student and user support |+Torsten Steinhäuser | 73-60707 | [[steinhae@informatik.uni-bonn.de]] | Infrastructure and Clients |
 \\ \\
  
 ===== Student Account Creation Requests ===== ===== Student Account Creation Requests =====
  
-For the time being, requests for computer science accounts for students can be remotely created at [[https://startup.cs.uni-bonn.de]]. It is not necessary a.t.m. to send the printed paper form; just sign it and scan it and send it via Email to gsg@cs.uni-bonn.de .+For the time being, requests for computer science accounts for students can be remotely created at [[https://startup.informatik.uni-bonn.de]]. It is not necessary a.t.m. to send the printed paper form, if one is created; just sign it and scan it and send it via Email to gsg@informatik.uni-bonn.de (or, to countersign, to your lecturer).
  
 ===== Core times attendance service ===== ===== Core times attendance service =====
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 * Help desk: * Help desk:
  
-| Mon | 11 a.m. - 2 p.m. | closed on 15.06.2020 | +Due to the pandemic, we did cease our helpdesk service for the time beingPlease contact us per email to <gsg@informatik.uni-bonn.de>.
-| Tue | 11 a.m. - 2 p.m. | +
-| Wed | 11 a.m. - 2 p.m. | +
-| Thu | 11 a.m. - 2 p.m. | +
-| Fr | 11 a.m. - 2 p.m. | +
- +
-Please understand that the times given may change dynamically due to the unpredictable development of the situation. +