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en:helpdesk [2019-12-20 14:05]
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en:helpdesk [2020-06-30 12:52] (current)
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 ~~NOTOC~~ ~~NOTOC~~
 ====== Helpdesk (0.014) ====== ====== Helpdesk (0.014) ======
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-===== Christmas and New Year ===== 
-All GSG offices will be closed over the holidays (December 23, 2019 through January 3, 2020). In the event of technical emergencies, please send an email to gsg@informatik.uni-bonn.de. 
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 All students and staff have access to our IT Help Desk in room ** 0.014 **. There, we are happy to answer your questions about the IT infrastructure and solve your technical problems. All students and staff have access to our IT Help Desk in room ** 0.014 **. There, we are happy to answer your questions about the IT infrastructure and solve your technical problems.
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 ^Weekday ^ core time ^ ^Weekday ^ core time ^
 | Mon | 10 am - 2 pm | | Mon | 10 am - 2 pm |
-| Tue,Wen,Fri | 12 pm - 2 pm | +| Tue | 12 pm - 2 pm | 
-| Thu | 10 pm - 2 pm |+Wen | 12 pm - 2 pm | 
 +| Thu | 10 am - 2 pm | 
 +| Fri | 12 pm - 2 pm |
 \\ \\
 For personal reasons, the help desk can not be staffed throughout the building opening hours. However, at the core times listed above, the help desk is most likely to be staffed. For personal reasons, the help desk can not be staffed throughout the building opening hours. However, at the core times listed above, the help desk is most likely to be staffed.
 Please refrain from contacting our staff in other offices (except transponder matters) so that we can do our job properly. \\ Please refrain from contacting our staff in other offices (except transponder matters) so that we can do our job properly. \\
 If the helpdesk is not available, please contact us by e-mail [[gsg@informatik.uni-bonn.de]]. If the helpdesk is not available, please contact us by e-mail [[gsg@informatik.uni-bonn.de]].