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Contact
If you have any questions, please contact us per e-mail first at gsg@informatik.uni-bonn.de. Please try to use a well known email address (i.e. your Uni-ID). Please describe your problem as precise as possible, including informations about when you tried something, on which system you tried it and what exact steps you took before experiencing the problem.
If you need direct personal contact, i.e. due to problems with your user ID, you can contact one of our student helpers in room 0.014.
Maintenance informations can be obtained through mailinglist.
Employees
In urgent cases you may contact an employee directly via phone, e-mail or personally. But it is always a better idea to contact us per mail.
The offices of the GSG are located on the ground floor at Friedrich-Hirzebruch-Allee 8. For general enquiries, please visit our SHK office first.
Name | Phone | Function | |
---|---|---|---|
Helpdesk | 73-60707 | gsg@informatik.uni-bonn.de | Student and user support |
Anna Tausendfreund | 73-60705 | tausendfreund@informatik.uni-bonn.de | Clients, procurement and transponders |
Leszek Paszkiet | 73-60703 | leszek@cs.uni-bonn.de | Procurement, transponder management |
Christian Roggendorf | 73-60702 | roggendorf@bit.uni-bonn.de | Infrastructure and Clients |
Ignatios Souvatzis | 73-60701 | ignatios@cs.uni-bonn.de | Networks and Infrastructure |
Thomas Thiel | 73-60700 | thiel@informatik.uni-bonn.de | IT management |
Address
Gemeinsame Systemgruppe (GSG)
Computer Science (Informatik)
Friedrich-Hirzebruch-Allee 5 (postal)
Friedrich-Hirzebruch-Allee 8 (visitor's address)
53121 Bonn
Germany